Refund & Returns Policy
We at Nawabi Collection aim to provide you with the best shopping experience. If you are not fully satisfied with your purchase, our easy return and refund policy will help you.
1. Eligibility for Return/Exchange
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You may request a return or exchange within 7 days of receiving the product.
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Items must be unused, unwashed, and in their original packaging with tags intact.
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Customized or sale/discounted items are not eligible for return.
2. Return Process
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To initiate a return, contact us at support@nawabicollection.com or call +91-8377057858 with your order details.
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Once your request is approved, our team will guide you through the return pickup process.
3. Refund Policy
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Refunds will be processed once we receive and inspect the returned product.
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The refund will be credited to your original payment method within 7–10 business days.
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For Cash on Delivery (COD) orders, the refund will be issued via bank transfer or store credit.
4. Exchange Policy
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Exchanges are allowed for size or product issues (subject to stock availability).
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If the requested product is unavailable, we will issue a refund or store credit.
5. Non-Returnable Items
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Used, damaged, or altered products.
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Custom-stitched or personalized suits.
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Clearance or final sale items.
6. Damaged or Wrong Product
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If you receive a defective or wrong product, please inform us within 48 hours of delivery.
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We will arrange for a free replacement or refund.
7. Contact Us
For returns, refunds, or exchanges, reach out to our support team:
📧 Email: support@nawabicollection.com
📞 Phone: +91-8377057858